Resonara Privacy Policy
Last updated: November 13, 2026
This policy explains what data the Resonara app processes, why, and what rights you have. If anything is unclear, write to us at contacto@lamarrbits.nl.
1. Who is responsible
Lamarrbits LLC. Contact email: contacto@lamarrbits.nl.
2. What data we process and why
Your account
You need an account to use Resonara. The first time you open the app you create one or sign in with the one you already have (with Google or with email and password). The app does not work without an account. We process:
- Your email address and, if you sign in with Google, the basic data of your Google account (name, email and profile photo). The photo is only shown in the app: we do not store it in our database.
- Some technical account data: when you created it, when you last signed in and whether you have verified your email.
- If you turn on two-factor authentication with an authenticator app, the secret key needed to check the codes. It is stored in your private cloud copy and, encrypted, on your phone. Nobody else can read it.
Your account is stored in Firebase Authentication and your account data in Firestore, on Google servers located in the European Union. Only you can read them.
Legal basis: performance of the service you request when you create the account.
What you do in the app
Your favourites, listening history, playlists, the programs you create and the app language and theme are stored only on your phone. They are not uploaded to any server. If you import a CSV file into Favourites, it is read on the phone and not sent anywhere.
If you subscribe to Premium
- Google Play handles the payment. We never see your card details.
- When you buy, the app sends our server the purchase receipt issued by Google Play. We check it with Google and store the status of your subscription: the plan, whether it is active, when it started and when it expires.
- Google Play tells us when the subscription renews, is cancelled, is refunded or expires. We keep a record of each purchase with the receipt, the plan, its status and those notices, linked to your account identifier.
- When you buy, change plan, renew, cancel or get a refund, we receive an internal Telegram notice with your account email, the plan and the dates. We use it only to run the business.
Legal basis: performance of the subscription contract and, for the internal notices, our legitimate interest in running the business.
Security and crash reports
- To protect the service, the app uses Firebase App Check with Play Integrity: Google confirms that requests come from the genuine app installed from Google Play.
- We limit how many times a purchase can be checked per hour. For this we keep a counter linked to your account.
- If the app closes because of an error, a technical report is sent to Firebase Crashlytics so we can fix it. It includes the error, the phone model, the system and app versions and an installation identifier. It does not include your email or what you do in the app.
Legal basis: our legitimate interest in keeping the app working and secure.
Resonara does not use analytics, does not collect usage statistics and does not show ads.
Backups
Every day we back up the database to Google Cloud Storage, in the European Union, so we can restore it after a serious failure.
If you write to us
We process your email and what you tell us in order to reply.
3. Who we share it with
Only with the providers needed to run the app, who process the data on our behalf:
| Provider | Purpose |
|---|---|
| Google (Firebase: Authentication, Firestore, Cloud Functions, App Check, Crashlytics and Hosting; Google Cloud Storage) | Account, subscription status, security, crash reports, backups and web pages |
| Google (Sign in with Google) | Signing in with your Google account, if you choose that option |
| Google Play | Payments and subscription notices |
| Telegram | Internal notices of purchases, renewals, cancellations and refunds |
We do not sell your data or share it for advertising.
4. Transfers outside the European Union
Your account and subscription status are stored in the European Union. Some providers may process data outside it (for example, Google in the United States for crash reports, or Telegram for the internal notices). They do so with the safeguards provided by the General Data Protection Regulation, such as the European Commission's standard contractual clauses or the EU-US Data Privacy Framework.
5. How long we keep it
- Your account data, two-factor data and subscription status: while the account exists. If you delete it from the app, they are deleted at that moment.
- Data stored only on the phone: until you clear it, delete the account or uninstall the app.
- The purchase record: as long as the law requires. If you delete the account, it is unlinked from it and no longer tied to your identifier.
- Internal sales notices: as long as the law requires.
- Crash reports: the period set by Firebase Crashlytics (90 days).
- Backups: 30 days at most. After that they are deleted automatically.
6. Your rights
You can access, correct, delete and take away (export) your data. You can also object to or restrict its use and withdraw your consent at any time.
- Download your data: in Settings, section "Account data", with "Download my data" (JSON format).
- Delete account and data: in Settings, section "Account data", with "Delete account". More details at https://resonara.lamarrbits.nl/delete-account.
- Withdraw consent: in Settings, with "Manage consent".
- Any other right: write to contacto@lamarrbits.nl.
If you think we have not handled your data properly, you can complain to the data protection authority of your country.
7. Children
Resonara is not directed at children under 16.
8. Security
Data travels encrypted. Your cloud copy can only be accessed with your account. You can turn on two-factor authentication in Settings.
9. Resonara and your health
Resonara is a wellbeing tool. It does not diagnose, treat or cure any disease and does not replace medical care. The app does not ask for health data and does not process it.
10. Changes
If we change this policy, we will let you know in the app before the change applies.
Resonara is a wellbeing tool. It does not diagnose, treat or cure any disease and does not replace medical care.