Delete your Resonara account

Resonara is an app by Lamarrbits LLC. Here is how to delete your account and your data.

From the app

Open Resonara. On the programs screen, tap the gear at the top to open Settings.
Open the "Account data" section and tap "Delete account".
Confirm with "Yes, delete permanently". If you sign in with email and password, the app will ask for your password. If you sign in with Google and have not signed in for a while, it may ask you to sign in again first.

You need an internet connection. Deletion is immediate and cannot be undone.

Before deleting it you can download your data with "Download my data", in the same section.

Write to contacto@lamarrbits.nl from your account email and ask us to delete it. We will delete it within 30 days at most and confirm it to you.

Your account: the email, Google or password sign-in and two-factor authentication.
Your data in the cloud: the account profile, your subscription status and the purchase check counter.
On the phone: favourites, history, playlists, your own programs, settings and the two-factor session.

The record of your purchases, unlinked from your account: it is no longer tied to your identifier. It is kept as long as the law requires.
Internal sales notices (email, plan and dates): as long as the law requires.
Database backups are deleted automatically within 30 days at most.
Crash reports are technical (they do not contain your email) and are deleted automatically after 90 days.
Google Play keeps its own purchase history under its own policies.

Deleting the account does not cancel the subscription. Cancel it in Google Play, under "Payments & subscriptions".

Resonara is a wellbeing tool. It does not diagnose, treat or cure any disease and does not replace medical care.